Product Support

 


To receive technical assistance product name and serial number are required.


  • Phone: 772-600-7574  M-F 8am-4pm ET When calling please have the product model, serial number, vehicle make, model, year and VIN number.
  • email: K9SALES@ACEK9.COM
  • Include the product model, serial number, vehicle make, model, year and VIN number and your contact information.
  • Note: Product Serial Number is required for Tech Support and Parts Ordering. This ensures you get prompt assistance and the proper parts for your unit.

 

 

To return a product for repair please fill out the RMA Request Form

       

       


       

      Product Installation & Owners Manuals are available as a free download in PDF format 

      Click On The Images Below


      K9 Hot-N-Pop PRO
        

      K9 HOT-N-POP® PRO MANUALS

       

      Hot-N-Pop Pro How to Set the temperature threshold  How to set the temperature threshold 

       

      Play button  How to set  Acek9 Cold Alert™ threshold

       

      Play Button

        How to select temperature in Fahrenheit or Celsius 

       

      Play Button  How to adjust the Hot-N-Pop® Pro Heat Alarm power setting 

       

      Play Button  How to adjust the Hot-N-Pop® Pro Door Popper power setting 

       

      Play Button  How to Enable/Disable the Hot-N-Pop® Pro Engine Stall Fire Sensor Feature 

       

      Play Button  How to Enable/Disable the Hot-N-Pop® Pro temperature averaging setting

       

      Play Button  Using and Understanding the Snooze Mode Feature

       

      Play Button  How to Adjust the Low Voltage Alarm Setting

       

      Play Button  How to Display Previous Alarms

       

      How to Display Serial Numbers From Control Head  How to View Serial Numbers from the Control Head

       

      Play Button  How to Reset all the Menu Settings to Default

       

      Play Button  How to Perform a System Test

       


       

       

      K9 HEAT ALARM PRO

      K9 HEAT ALARM® PRO MANUALS

       

      Hot-N-Pop Pro How to Set the temperature threshold  How to set the temperature threshold 

       

      Play button  How to set  Acek9 Cold Alert™ threshold 

       

      Hot-N-Pop Pro How to Select temperature in Fahrenheit or Celsius  How to select temperature in Fahrenheit or Celsius

       

      Play Button  How to adjust the K9 Heat Alarm® Pro power setting

       

      Play Button  How to Enable/Disable the K9 Heat Alarm® Pro Engine Stall Fire Sensor Feature

       

      Play Button  How to Enable/Disable the K9 Heat Alarm® Pro temperature averaging setting

       

      Play Button  Using and Understanding the Snooze Mode Feature

       

      Play Button  How to Adjust the Low Voltage Alarm Setting

       

      Play Button  How to Display Previous Alarms

       

      Play Button  How to View Serial Numbers from the Control Head

       

      Play Button  How to Reset all the Menu Settings to Default



      Play Button  How to Perform a System Test

       


       

       

      K9 HEAT ALARM

      K9 HEAT ALARM MANUALS

       

       


       

       

       

      K9 Door Popper


      K9 DOOR POPPER MANUALS

       



       

      CONTACT INFO:

      AceK9
      1315 SW COMMERCE WAY
      STUART FL 34997-7231

      Phone: 772-600-7574

      E-Mail: k9sales@acek9.com