Product Support
To receive technical assistance product name and serial number are required.
- Phone: 772-600-7574 M-F 8am-4pm ET When calling please have the product model, serial number, vehicle make, model, year and VIN number.
- email: K9SALES@ACEK9.COM
- Include the product model, serial number, vehicle make, model, year and VIN number and your contact information.
- Note: Product Serial Number is required for Tech Support and Parts Ordering. This ensures you get prompt assistance and the proper parts for your unit.
- AceK9 products and support are only available in U.S. and Canada for U.S. Domestic Model Police Package Vehicles.
To return a product for repair contact us 772-600-7574
Display Serial Numbers Hot-N-Pop® Pro & Heat Alarm® Pro Hot-N-Pop® Pro & Heat Alarm® Pro User Guide
Product Installation & Owners Manuals are available as a free download in PDF format
Click On The Images Below↓
How to set temperature threshold
How to set Acek9 Cold Alert™ threshold
How to select temperature in Fahrenheit or Celsius
How to adjust the Hot-N-Pop® Pro Heat Alarm power setting
How to adjust the Hot-N-Pop® Pro Door Popper power setting
How to Enable/Disable the Hot-N-Pop® Pro Engine Stall Fire Sensor Feature
How to Enable/Disable the Hot-N-Pop® Pro temperature averaging setting
Using and Understanding the Snooze Mode Feature
How to Adjust the Low Voltage Alarm Setting
How to Display Previous Alarms
How to View Serial Numbers from the Control Head
How to Reset all the Menu Settings to Default
How to Perform a System Test
How to set the temperature threshold
How to set Acek9 Cold Alert™ threshold
How to select temperature in Fahrenheit or Celsius
How to adjust the K9 Heat Alarm® Pro power setting
How to Enable/Disable the K9 Heat Alarm® Pro Engine Stall Sensor Feature
How to Enable/Disable the K9 Heat Alarm® Pro temperature averaging setting
Using and Understanding the Snooze Mode Feature
How to Adjust the Low Voltage Alarm Setting
How to Display Previous Alarms
How to View Serial Numbers from the Control Head
How to Reset all the Menu Settings to Default
How to Perform a System Test
CONTACT INFO:
AceK9
1315 SW COMMERCE WAY
STUART FL 34997-7231
Phone: 772-600-7574
E-Mail: k9sales@acek9.com